is a web-based work tool that manages documents in your self-monitoring programme. The system both manages and sends reminders about work tasks and deviations. If you also use Coolguard temperature registration, your temperature will be automatically added to your work tasks. Fast and simple. The review shows you complete documentation and history.
Once you have chosen RQS, you will receive your login details and can login. First, register your own self-monitoring programme. This is done by creating a number of control areas, from which you can create your work tasks.
Set the interval and start date. Work tasks are generated from this date. You are now up and running. Under the respective control areas you can set up an unlimited number of work tasks. You set the periods for the work tasks in a simple work tool, depending on when and how often should the work tasks be done.
You can of course use a model and add or remove the control areas and work tasks, so that the self-monitoring programme is perfectly adapted to your own company.
As the system is web-based, you have access to your own self-monitoring programme from any connected computer. You can check the status, select reports and other documentation at any time. No need to worry about backup, installation problems or other issues that can arise when you have access to several computers, such as at work and at home. RQS has been developed in a Microsoft environment with daily backup, anti-virus protection etc. Altero also has its own development department, which means that new regulatory requirements can be directly implemented and that development for an even more user-friendly interface is ongoing.
The control areas are those areas in your company subjected to self-monitoring. The actual work tasks lie under the control areas.
Work tasks are generated from the respective control areas in the interval you have specified for them. If a work task is due, a deviation is created. If
you also use the Coolguard temperature system, you can easily connect the handset to your work task. This is both effective and time-saving, for example during arrival control, and also reduces the risk of disorder and neglect.
Each work task is assigned to an employee in charge. This is the person responsible for the task being done. The number of employees in charge is unlimited, which means you can specify your work tasks to be as detailed as your company requires, e.g. kitchen, washing up, kitchen manager, goods reception etc.
The system contains several different types of deviations: Some are deviations generated from expired work tasks and others are manually created. For customers with automatic temperature registration, there is also a deviation for temperature alarms, average 24-hour temperature and faulty handset readings.
All deviations can be part acknowledged in up to ten different steps.
The system stores your HACCP documents in a well-organised tab system just like a ring binder. If you have set up your self-monitoring programme as a PDF in the document management, this is also quickly and easily accessible from the report page.
RQS contains several report types to support the control: The temperature report, deviation report, control area report and incident log report. They all provide clarity in a quick and simple way. The documentation must also be available publically for audit purposes.
If you have a larger organisation with several companies, you can manage your self-monitoring programme via a set model. The companies' self-monitoring programme is connected to a central model, and all changes are made by the administration in the central model. In model-controlled self-monitoring you can also choose whether the company can add its own work tasks, or whether everything has to go via the model. Model handling significantly eases administration if you have many companies. Instead of updating the self-monitoring programme in 20 companies, you only do it once – in the model – and with just one click all your updates are sent.
In Altero's temperature registration system Coolguards, all products are compatible with RQS. The temperature system consists of a central unit, which sends temperatures to RGQ via SMS. There are also four different types of nodes for the actual temperature registration. Fixed nodes are fitted in the fridge/freezer and automatically measure the average 24-hour temperature. This unit communicates wirelessly with the central unit, eliminating the need for complicated cabling. If a high temperature is registered in the unit, the temperature alarm is activated and an SMS is sent to a pre-registered SMS no. The handset is a portable unit, which measures via IR or measuring tape. You can enter 64 different product groups in the handset. The handset communicates wirelessly with the central unit. The cooling down node. The cooling down node measures and documents the cooling down process from start and end temperature, and the time. This measurement is answered with ok or not ok. The entire cooling down curve is presented in RQS with a clear graph. All measurements can be commented on.
Manual node. The manual node enables manual temperature registration. You measure the temperature and fill in a text field in the RQS documentation.
RQS touch is a concept that allows you to move self-monitoring from at PC in the office out to the company.
Instead of an HACCP-responsible employee in the kitchen, everyone can look directly at the screen to see which work tasks need to be done and by whom. Any deviations are quickly alerted, and can therefore be dealt with, while everyone in the kitchen/company become aware of the existing regulatory requirements and internal requirements.
You set up your self-monitoring programme with RQS on www and access it via your touch screen when outside the company. If you have an iPhone or android phone, you can also work regardless of your location*. You can acknowledge deviations and work tasks on your phone, and access temperature and incident registrations. If you are connected to a temperature system, you can quickly and easily gain access to the registrations and graphs that control the alarm connection to each node.
RQS touch is available for computers with touch-panel, iPhone, iPad, iPod and Android.
How do I get an RQS Touch? See the FAQ at the bottom of the page.
*coverage via Wi-Fi, GPRS or 3G-net required.
Almost all companies with self-monitoring requirements can use RQS. The system is suitable for both individual companies and groups with widespread companies. The customer can have an unlimited number of companies and users. The users are connected to one or more companies, which means they only see information relevant to them.
In RQS all users are split into five different role groups: Implementers – users – company supervisor – area supervisor - administrator
Full access to the system. Is able to set up new users and companies. Creates and edits models and control areas for all companies in the database. This role is suitable for customers with several companies and requires your own database.
Access and editing options for control area and work tasks. No access to administration. This role is suitable for individual companies.
Like an area supervisor, but without the option to create new, edit or delete work tasks.
Access to acknowledgement function and documents. Document collection is not possible.
Can only print work tasks and reports. Acknowledgement function not possible.
I already have a self-monitoring programme in a ring binder
RQS works perfectly with existing self-monitoring programmes. After logging in, the user can create their own control areas with work tasks and intervals. If you need help entering your self-monitoring programme in RQS, let us help you. The price is listed on the "price info" page.
I have RQS and would like RQS Touch
RQS Touch is incorporated in all RQS and RQS Lite subscriptions at no extra monthly cost. However, a set-up fee is charged. The price is listed on the "price info" page. Contact service and support for help to get started.
Tel.:+ 46 431 40 25 50 or email@example.com.
I need manuals for RQS and the temperature system
Manuals in a PDF format are found in RQS under support. Online help and an E-learning clip that explains the most typical scenarios are also available.